Privacy Policy

Effective Date: November 20, 2024

At FlexViva.com, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We collect the following types of personal information when you visit or make a purchase on FlexViva.com:

Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
Technical Information: IP address, browser type, device type, and operating system used to access the site.
Cookies and Tracking: We use cookies to enhance your experience on our site and analyze traffic patterns. You can choose to disable cookies, but this may affect your ability to use some features of our site.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders and updates related to your purchases.
To improve the functionality and content of our website.
To send marketing and promotional emails (if you have opted-in).
To respond to inquiries or customer service requests.

3. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties.
We may share your information with third-party service providers who assist us in processing orders, delivering products, and improving our services. These third parties are required to keep your information confidential.
We may disclose your information if required by law, in response to legal processes or government requests.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information by contacting us directly.
You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the emails.
You can also disable cookies through your browser settings, though this may affect your experience on our site.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please check back regularly for any updates.