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    Terms and Conditions

    Effective Date: November 20, 2024

    Welcome to FlexViva.com! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

    1. Introduction

    These Terms and Conditions govern your use of FlexViva.com, a website for purchasing various products. By browsing and using the website, you accept these terms in full.

    2. Payment Terms

    • We currently accept Pay on Delivery (COD) as the primary payment method.
    • Payment must be made in full at the time of delivery. We do not accept partial payments.
    • Delivery may be delayed if payment is not received in full or if the delivery address is not accurate.

    3. Product Availability

    • We strive to ensure that product availability on our website is accurate. However, in case a product is out of stock or unavailable, we will notify you promptly and offer alternatives or a full refund.
    • All products on the site are subject to availability and we reserve the right to limit quantities or discontinue products at any time.

    4. Shipping and Delivery

    • Delivery times may vary depending on location. Estimated delivery times will be displayed at the checkout.
    • We are not responsible for delays in delivery caused by circumstances beyond our control, including but not limited to, weather, customs, or transportation issues.
    • You are responsible for ensuring someone is available to accept the delivery at the designated address.

    5. Returns and Refunds

    • We accept returns only if the product is defective or damaged during transit. Please contact us within 7 days of receiving the product to request a return.
    • Return shipping costs are borne by the customer unless the return is due to an error on our part.
    • Once we receive the returned item, a refund will be issued through the same payment method used for the order, or a store credit may be provided.

    6. Account Security

    • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
    • You agree to notify us immediately of any unauthorized use of your account.

    7. Limitation of Liability

    • FlexViva.com will not be held liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our products or services.

    8. Intellectual Property

    • All content on FlexViva.com, including but not limited to logos, images, product descriptions, and trademarks, is owned by FlexViva or its partners and is protected by intellectual property laws.
    • You are not permitted to use or reproduce any content from this site without written permission.

    9. Governing Law

    These Terms and Conditions are governed by the laws of the country where FlexViva.com operates. Any disputes will be handled in the jurisdiction of the country’s courts.

    10. Changes to Terms

    We reserve the right to change, modify, or update these Terms and Conditions at any time. We will notify users of any significant changes by posting the updated terms on this page.

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